Administrative Assistant - Billing

This position plays a key role in supporting billing operations for a U.S.-based law firm, handling payments, maintaining financial records, and assisting clients with billing inquiries. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Location: Remote

Responsibilities

• Answer client billing questions professionally and accurately.
• Process and post client payments.
• Apply debt settlement and bankruptcy payments.
• Modify client payment plans as needed.
• Process payment transactions, including voids and adjustments.
• Monitor failed payments and follow up with clients regarding declined or missed payments.
• Respond to creditor calls to verify client representation.
• Maintain accurate billing records and documentation.
• Ensure the accuracy and confidentiality of client financial information.
• Perform general administrative and clerical duties as assigned.
• Collaborate with team members to support efficient office operations.

Requirements

• 1–3 years of successful experience in an administrative assistant, billing, customer service, or related role.
• Legal billing experience is a plus, but not required.
• High school diploma or equivalent required; additional education in business, accounting, or a related field is a plus.

Benefits

• Competitive compensation and benefits package including HMO Day 1 + FREE dependent coverage, de minimis and allowances, attendance bonus, paid time offs.
• Company-provided work setup (laptop, monitor, accessories).
• Training, career growth, and global exposure.
• A collaborative and supportive team culture.