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SSM HealthEngineering
Application Analyst Associate
MO-REMOTEPosted 10 days ago
Join a healthcare IT team as an Associate Application Analyst supporting clinical and imaging applications, troubleshooting issues, and supporting end users to ensure smooth operations and growth in healthcare technology.
Location: MO-REMOTE
Responsibilities
- Troubleshoots and resolves basic application issues and provides end user support.
- Monitors applications for issues in connection with maintenance, upgrades and implementations.
- Provides routine maintenance of supported applications and systems using existing procedures.
- Acts as the primary point of contact for ongoing production maintenance, support, and troubleshooting.
- Serves as an IT liaison for basic issues, implementations and upgrades with a range of customers, including system users.
- Follows tasks as assigned in project plans for routine projects to support meeting milestones and timeframes.
- Performs standard system testing, both unit and integrated.
- May assist in training delivery for projects, updates or upgrades.
- Reviews and analyzes the efficiency of existing systems and escalates findings to team leaders.
- Performs other duties as assigned.
Requirements
- Bachelor's degree in computer science or related field, or equivalent years of experience and education.
- No experience required.
- Experience supporting radiology or cardiology imaging applications (such as PACS) as an end user, super user, or system administrator, or previous work in a technical support, help desk, or application support environment preferred.
Benefits
- Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
- Explore All Benefits
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