Backend Customer Success Engineer (Kotlin Ecosystem)

JetBrains is seeking a Customer Success Engineer to assist engineering teams in adopting Kotlin for backend development, focusing on Java-to-Kotlin migration, integration, troubleshooting, and scaling in real-world production environments.

Location: Foster City, California; Marlton, New Jersey; Remote, United States

Salary: $96,000–$180,000 USD per year

Responsibilities

• Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
• Proactively engage with organizations across different phases of their Kotlin adoption journey
• Develop and recommend high-level adoption strategies tailored to each organization’s context
• Identify and document blockers that hinder progress and propose ways to address them
• Establish and manage feedback loops with development teams to ensure continuous alignment and improvement

Requirements

• Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
• Proven experience migrating Java backend codebases to Kotlin
• Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
• Solid understanding of build tools and project structuring, including Maven and Gradle
• Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
• Strong English communication skills, both written and spoken
• Ability to lead workshops, demos, talks, meetups, and other public-facing activities
• Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
• Ability to effectively communicate with engineers, tech leads, and business stakeholders
• Ability to design and guide Kotlin adoption strategies for backend applications
• Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)

Additional Information

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• #LI-JP1