Business Analyst

CGS is seeking experienced Business Analysts to work with a large federal agency, focusing on business operations and content strategy. The role involves partnering with stakeholders to understand new business opportunities and define functional requirements.

Location: Remote (US)

Salary: $60,000–$110,000/yr

Responsibilities

• Support the development of briefings, agendas, and other documentation including training materials and demonstration sessions.
• Document and analyze business and functional requirements for process maps and technical system requirements.
• Develop comprehensive documentation such as system diagrams, concepts of operations, and status reports.
• Create high-level briefings and communication materials for various stakeholders.
• Identify, recommend, and implement service delivery improvements and new technology.
• Evaluate program materials and develop innovative approaches.
• Gather information from subject matter experts to develop manuals, specifications, and process documentation.
• Develop and understand Microsoft and Atlassian products to translate complex information into engaging content.
• Research, outline, write, and edit content in various media forms.
• Perform risk management and communicate risks and issues.
• Support continuous improvement by recommending product, service, and process enhancements.
• Manage client interactions and expectations.
• Identify and coordinate cross-team dependencies and collaboration.
• Seek opportunities to increase customer satisfaction and develop client relationships.

Requirements

• Must be a U.S. Citizen.
• Bachelor's Degree in Computer Science or Engineering.
• Ability to complete a Background Investigation and obtain Security clearance.
• 7+ years of experience in business analysis, systems analysis, or related fields.
• Experience with phase-based and Agile delivery methods.
• Experience with Jira or other Agile tools.
• Ability to communicate technical concepts clearly.
• Ability to work independently and in a team.
• Exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Familiarity with government projects and policies.
• Ability to interact with Senior Leadership and Government Executives.
• Experience managing client requirements and small teams.
• Strong analytical and business presentation skills.

Benefits

• Health, Dental, and Vision insurance.
• Life Insurance.
• 401k retirement plan.
• Flexible Spending Accounts (Health, Dependent Care, Commuter).
• Paid Time Off and Holidays.

Additional Information

• Must be able to successfully complete a Background Investigation and obtain Security clearance.
• Experience supporting DHS HQ or other US Federal Agencies is a plus.
• Experience tracking and reporting project progress and budget.
• Knowledge of federal acquisition lifecycle.
• Familiarity with Business Intelligence and Data Analytics.
• Certifications such as PMP, ACP, CSM, SAFe, CISM are a plus.