Business Development Representative

The Business Development Representative at SMC National is responsible for engaging, qualifying, and nurturing inbound and marketing-generated leads to increase SQL volume, improve lead quality, and accelerate the sales pipeline. The role supports the company's growth in the dental industry and aligns with core values such as ownership, curiosity, determination, results focus, and exceeding expectations.

Location: Remote (US)

Salary: $4000/month + $1000/month bonus opportunities

Responsibilities

• Respond to inbound leads within defined SLAs (hot leads <5 minutes).
• Execute multi-channel outreach (call, SMS, email, voicemail, LinkedIn).
• Personalize outreach based on lead source, behavior, and ICP fit.
• Follow structured cadences for each lead type (FB lead form, webinar, download, referral, etc.).
• Conduct discovery to determine fit based on practice size, revenue, decision-maker status, current marketing challenges, timeline, budget, and tech stack.
• Document qualification notes clearly in HubSpot.
• Share relevant case studies, videos, and resources to educate leads.
• Explain the value proposition clearly and confidently.
• Warm leads before handoff to Sales.
• Re-engage cold leads.
• Follow up on no-shows.
• Push stalled deals forward with helpful content.
• Identify buying signals early.

Requirements

• High school diploma or equivalent.
• Experience in Microsoft Word, Excel, and Google Docs.
• 1–3 years in BDR/SDR, inside sales, or customer-facing role.
• Comfortable with CRM (HubSpot preferred).
• Exceptional communicator (verbal and written).
• Excellent customer service.
• Ability to effectively manage resources.
• Driven to deliver results.
• Highly organized.
• Collaborative relationship builder.
• Possess strong attention to detail.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Sick Time
• Life Insurance
• Short and Long Term Disability
• 401k with match

Additional Information

• Remote position with the ability to work anywhere in the US.
• Work a 9/80 schedule - every other Friday off.
• Must reside in the United States.
• Supportive and empowering work culture environment.