Chat & Community Support Specialist

Support specialist handling live chat, community posts, and user issues, requiring fast typing and clear communication.

Location: Remote

Salary: $15–$21/hr

Responsibilities

• Handle live chat inquiries, respond to user posts, resolve common issues, escalate complex issues, contribute to the help center knowledge base, and flag trends in user issues.

Requirements

• No degree required
• Fast, accurate typing
• Excellent written communication
• Able to handle multiple conversations simultaneously
• Patient with frustrated users
• Familiarity with support or chat tools (Intercom, Zendesk, Crisp, or similar)

Benefits

• Hourly pay of $15–$21/hr
• Fully remote
• Flexible scheduling across support windows
• Paid training on platform and support tools
• Access to the full NoGigiddy earning opportunity network