Chief Operating Officer

The COO role is a strategic partner to the CEO, responsible for translating strategic intent into practical execution across the company, focusing on strategy implementation, operational efficiency, AI transformation, and building a learning culture.

Location: Remote (US)

Responsibilities

• Strategy execution - developing operational plans, tracking key initiatives, removing bottlenecks, building accountability.
• People, HR & employer brand - developing HR as a strategic business partner, improving hiring, onboarding, and retention.
• AI transformation of operations - identifying processes where AI can deliver real impact, shifting to a hybrid model, embedding AI tools into HR, knowledge management, reporting, and employee training.
• Operational efficiency, speed & security - streamlining processes without unnecessary bureaucracy, improving cost-efficiency, transparency, and operational discipline.
• Learning culture - building a system for continuous learning, developing key employees, enabling knowledge sharing, leadership programs.

Requirements

• 7+ years in senior operational roles in large companies (500+ employees).
• Experience scaling an international company (headcount growth, new markets).
• 2–3 successful change management cases.
• HR management (goal setting, tracking KPIs).
• Leading legal and back-office functions (document flow, contracts).
• Collaboration with finance (opex budgeting, cost control).
• Experience in business process automation (ERP, BPM).
• Understanding of AI capabilities, experience in implementation and cost optimization.
• Experience working with technical teams (development, DevOps, IT infrastructure).
• Building learning systems, performance management, and career tracks.
• Involvement in employer brand and internal culture development.
• Fluent business English.