Claims Officer Nassau

The Claims Officer role at CG Atlantic General Insurance Ltd. involves handling insurance claims, interviewing clients, liaising with engineers and repairers, and overseeing claim settlements. The position requires customer service, administrative duties, and participation in projects.

Location: Nassau

Responsibilities

• Ensures claims are processed timely and maintains communication with relevant parties.
• Interviews claimants and third parties, inspects damaged vehicles and properties.
• Communicates with Claims Engineers for reports and additional information.
• Reviews estimates, approves settlements within limits, and negotiates with claimants.
• Liaises with repairers regarding repairs, parts, and deductibles.
• Maintains follow-up system to resolve claims.
• Refers personal injury claims above authority to Claims Manager.
• Highlights non-routine matters to Claims Manager.
• Reviews open files after 30 days for closure.
• Notifies other departments about claims for renewals or relevant purposes.
• Prepares/reviews correspondence related to claims.
• Reviews subrogation position quarterly and takes appropriate action.
• Maintains files, records, and systems used in Claims Department.

Requirements

• Minimum of 3 years’ experience in General Insurance Claims.
• CII Certificate.
• Strong administration and organizational skills.
• Superior communication skills (verbal, written, negotiating, presentation).
• Intermediate skills in Microsoft and email applications.
• Problem-solving ability.
• Customer service orientation.
• Adaptability and flexibility.
• Attention to detail.
• Time management.
• Professionalism.
• Ethical judgment and integrity.
• Empathy.
• Negotiation skills.

Benefits

• Supportive and inclusive work environment.
• Opportunities for professional growth and development.
• Competitive compensation.
• Comprehensive benefits package.

Additional Information

• Only applications submitted through the portal will be accepted.