Closing Department Manager

World Business Lenders (WBL) provides flexible, short-term commercial loans backed by real estate to small and medium-sized businesses across the United States, focusing on those facing difficulties with traditional financing. It is a fast-moving, results-driven organization that values security and growth.

Location: Remote (US)

Responsibilities

• Lead the Closing Team – Manage and develop closing staff while ensuring timely, accurate, and compliant loan closings.
• Oversee End-to-End Closings – Direct the closing process from Clear-to-Close (CTC) through funding, ensuring all legal, title, and funding conditions are satisfied.
• Provide Legal Oversight – Review and approve loan documents, title commitments, settlement statements, and legal exceptions to protect the company's collateral position.
• Manage Attorney & Title Relationships – Oversee closing attorneys, title companies, settlement agents, and escrow partners, establishing performance expectations and service levels.
• Resolve Complex Closing Issues – Serve as the primary escalation point for title defects, lien priority, vesting issues, legal disputes, and state-specific closing requirements.
• Ensure Regulatory Compliance – Maintain compliance with federal and state lending regulations, investor requirements, and company policies throughout the closing process.
• Partner with Cross-Functional Teams – Collaborate with Underwriting, Credit, Processing, Valuations, and Funding to resolve issues quickly and keep loans on schedule.
• Drive Process Improvement – Develop SOPs, implement quality controls, and streamline workflows to reduce closing cycle times and post-closing defects.
• Monitor Operational Performance – Track KPIs such as clear-to-close turnaround, closing cycle time, funding accuracy, defect rates, and attorney/title vendor performance.
• Support Complex Deal Structuring – Advise leadership on legal risks, document requirements, and transaction structures for complex or exception-based loans.

Requirements

• Bachelor's or Associate's degree.
• 10+ years of progressive experience in mortgage closing operations, title, escrow, or lending.
• Extensive experience reviewing mortgage loan documentation, title matters, and legal closing requirements.
• Proven leadership experience managing closing teams, workflows, and third-party partners, including title companies, settlement agents, and closing attorneys.
• Strong knowledge of mortgage closing documentation, title review, lien perfection, and regulatory compliance, including TRID, RESPA, and TILA.
• Experience resolving complex closing, title, funding, and legal issues while ensuring timely and compliant loan closings.

Benefits

• USD compensation.
• Paid Time Off (PTO).
• Fully remote — work from wherever you do your best work!