Content Designer (Contract Role, PT)

Carrot is a global fertility and family care platform supporting members through life's memorable moments, with clinical programs and localized support in over 170 countries. The company is recognized for clinical excellence, human-centered care, and innovative healthcare solutions.

Location: Remote

Salary: $80–$100/hr, 80-100 hours/month

Responsibilities

• Write and refine UX copy across a mobile product designed for daily member engagement
• Develop, test, and iterate on LLM prompts that drive personalized, high-quality content
• Build scalable content design capabilities that leverage LLMs for volume and speed, while preserving human judgment where quality, nuance, or clinical accuracy demand it
• Partner with a product designer to develop intuitive, compelling mobile experiences that encourage repeat engagement and healthy habit building
• Collaborate closely with product managers, engineers, and clinical partners from concept to launch spanning multiple health journeys
• Deeply understand complex problems for members, customers, and internal teams, and propose solutions that meet business goals, technical constraints, and user needs
• Build consensus and maintain alignment with stakeholders and leadership through collaboration, influencing, and formal presentations
• Seek and provide feedback when prototyping and solving UX problems

Requirements

• A Bachelor's Degree
• 5+ years of professional experience in product content design
• Portfolio that highlights systems thinking, exceptional UX writing, and measurable impact in a product context
• Demonstrated experience using LLMs as a core part of content design practice
• Experience with prompting: testing, evaluating, and iterating to improve model output quality
• Experience translating UX research insights into product solutions
• Experience with design tools (e.g., Figma) and LLM tools (e.g., Claude Cowork and Claude Code)
• Highly developed sense of ownership and accountability