Customer Sales Representative - HVAC & Plumbing

Hiring a Customer Sales Representative to handle high-volume inbound calls, convert inquiries into booked plumbing jobs, and promote the Pipeline Club membership program.

Location: Brazil, United States

Responsibilities

• Handle high-volume inbound calls.
• Convert inquiries into booked plumbing jobs.
• Promote the Pipeline Club membership program.

Requirements

• Proven experience in sales or customer service, preferably in plumbing, home services, or trades.
• Demonstrated ability to convert inbound calls into booked appointments.
• Experience with CRM systems and call management tools (ServiceTitan experience is a plus).
• Strong sales, upselling, and objection-handling skills.
• High level of accountability for call quality, bookings, and customer experience.

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off