Customer Service Agent - Work From Home

A remote customer service role with a union benefits company, involving inbound and outbound calls, appointments, presentations, and paperwork, aimed at supporting union members.

Location: Remote (US/Canada)

Responsibilities

• Inbound and outbound calling
• Setting appointments
• Performing presentations to union members
• Completing paperwork
• Quality control
• Leadership development

Requirements

• Good verbal communication skills
• Excellent customer relation and communication skills
• Upbeat & positive attitude with great energy
• Interacts effectively with people and groups
• Maintains good customer relations
• Customer Service and/or Customer Sales experience preferred
• Interacts effectively with all levels of management and employees
• Team player
• Legally authorized to work in the US/Canada

Benefits

• Full Benefits
• 100% remote work
• Flexible work schedule with option to work from home
• Weekly pay and performance-based monthly bonuses
• Chance to earn a free trip for a company convention

Additional Information

• Interviews will be held via Zoom due to Covid-19