Customer Support

Inyad is seeking a Customer Support Specialist to enhance brand and product visibility by engaging with potential customers through social media platforms.

Location: Casablanca

Responsibilities

• Answering customer questions via email, chat, or phone (Facebook Messenger, WhatsApp, etc.)
• Responding to comments on social media and coordinating with internal teams
• Creating new ways to excite and engage customers, such as branching documentation, interactive email signatures, or proactive email campaigns
• Maintaining documentation related to customer support

Requirements

• Strong ability to work individually and as part of a team
• Good written and oral communication skills in Classical Arabic, French, and English
• Extremely rigorous, punctual, and well organized

Additional Information

• To apply: https://weworkremotely.com/remote-jobs/inyad-customer-support