Customs Agent

The role involves processing, coordinating, and obtaining customs clearance approval for import/export and transshipments of documents, packages, and merchandise, primarily in baggage or air freight, ensuring compliance with customs laws and regulations.

Location: Pembroke, Canada

Responsibilities

• Prepares necessary customs forms for import, export, and transshipments, including airway bills, cargo manifests, declarations, invoices, and related paperwork.
• Prepares forms detailing customs duties, tariffs, taxes, and VAT fees for cost recovery.
• Prepares international manifests for efficient customs clearance.
• Selects and inspects packages, reports stop counts and miss-sorts.
• Ensures compliance with country customs and tax laws, and FedEx policies.
• Interfaces with customs officials and coordinates customs activities with internal teams.
• Maintains organized customs documentation.
• Performs sorting, baggage support at airport and station, retrieves air freight from carriers.
• Performs other duties as assigned.

Requirements

• High School degree/equivalent.
• CRT experience preferred.
• Fluent English skills preferred, especially customs-specific English.
• Ability to lift 50 lbs. and maneuver packages up to 150 lbs with equipment or as per local regulations.
• Two to three years in international freight/cargo customs policies, procedures, rules, and laws.
• Knowledge of airport and customs clearance procedures preferred.
• Good written and verbal communication skills.
• General office skills and computer literacy.
• Driver's license.