Cybersecurity Awareness Specialist

The Cyber Security Awareness Specialist supports cybersecurity culture and human risk management initiatives at Securitas North America. Responsible for administering phishing and social engineering simulations, analyzing results, and supporting awareness training.

Location: Remote

Responsibilities

• Coordinate and execute phishing simulations and other social engineering exercises across North America.
• Utilize approved platforms to deploy campaigns.
• Manage campaign scheduling, targeting, and follow-up training.
• Monitor and track campaign metrics including click-through rates, reporting rates, repeat click behavior, remedial training completion, escalate findings and trends, and maintain documentation.
• Compile, organize, and analyze phishing and training data using Microsoft Excel.
• Create pivot tables, charts, and reports for leadership updates.
• Assist in tracking key performance indicators and preparing reports.
• Assist in developing and distributing cybersecurity awareness materials.
• Support onboarding and mandatory training administration.
• Help create awareness campaigns, webinars, and internal communications.
• Assist in reviewing reported phishing emails and awareness inquiries.
• Identify trends and training gaps, maintain records for audit and compliance.
• Work closely with the Manager and partner with IT, HR, Communications teams.
• Support initiatives across US, Canada, and Mexico.

Requirements

• Bachelor’s degree in communications, information security, or information technology, OR High School diploma with equivalent work experience.
• 1-3 years’ experience in cybersecurity, compliance, or related field preferred.
• Experience administering phishing simulations preferred.
• Strong written and verbal communication skills preferred.
• Preferred certifications: SANS Security Awareness Professional (SSAP), CompTIA Security, or other relevant cybersecurity certifications.