Data Scientist

The Customer Analytics Specialist will provide high-quality data analytics and dashboard creation to support operational and financial improvements for a set of customers, collaborating with stakeholders within Owens & Minor and the customer organizations.

Location: United States

Salary: $95,000-$105,000 yr

Responsibilities

• Provides reporting and analytics to monitor performance.
• Uses data to support root cause analysis when performance metrics are off track.
• Manages reporting needs and analyzes customer request for custom reports.
• Creates custom KPI dashboards to drive and measure operational and financial improvements.
• Create data visualizations to tell the story of the data and provide meaningful insights to support problem solving, opportunity identification, and prioritization of business needs.
• Effectively communicate and present analytics to internal and external stakeholders.
• Develops and maintains strong, account-specific analytical processes with the customer.
• Utilizes data to support management of contract compliance to all agreed terms and conditions.
• Collaborates with personnel within the customer and within O&M to ensure accurate and consistent information is present for the customer.
• Utilizes data to drive item standardization and identify conversion opportunities.
• Supports strategies to drive proprietary products with existing and new customer targets.
• Create and maintain documentation on data models, measures, infrastructure, and processes.
• Process, clean, and validate integrity of data to be used for analysis.
• Explore and analyze data to identify patterns, relationships, trends, and potential risks.
• Support improvement and optimization initiatives with data analytics.

Requirements

• Bachelor’s Degree
• 2 or more years of experience preferably in a financial or contract administration position that required an attention to detail, data management and data reporting.
• 2 or more years of related experience (sales, customer service, customer relationship management, supply chain, hospital distribution, etc.)
• Or any equivalent combination of education and experience to meet the above requirements.
• Technological fluency with email, internet, Microsoft Office (PowerPoint, Word, Excel)
• Strong ability to use multiple systems and various report software to combine and synthesize information.
• Strong verbal and written communication skills.
• Strong influencing skills
• Ability to work independently.
• Ability to facilitate problem solving and think critically.
• Capable of critically evaluating data to derive meaningful, actionable insights.
• Experience with data visualization software, preferably with Power BI or similar.

Benefits

• Comprehensive Healthcare Plan – Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance – We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability – We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) – We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave – In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Additional Information

• The anticipated salary range for this position is $95,000-$105,000 yr/. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
• This position will accept applications on an ongoing basis.
• Limited travel may be required.