Deputy Chief Medical Officer - Online Consultation - Aster Digital Health – India Co

A senior medical professional role involving telehealth consultations, team management, and clinical coordination, suitable for experienced doctors with leadership skills.

Location: India

Responsibilities

• Conduct virtual consultations with patients via telehealth platform
• Evaluate patient medical histories, symptoms, and complaints through digital communication
• Provide medical advice, diagnose conditions, and develop treatment plans
• Maintain accurate and detailed patient records in the electronic health record (EHR) system
• Ensure compliance with healthcare regulations and privacy standards
• Educate patients on their medical conditions, treatment plans, and preventive healthcare measures
• Address patient questions and concerns promptly and professionally
• Manage the team of Medical Officers – Rostering, leave management, conducting seminars or group discussions, team meetings
• Audit consultations done by Medical Officers, share feedback, monitor performance to ensure quality care
• Hire, onboard, and train new doctors
• Coordinate and ensure smooth functioning of health camps (Online and offline)
• Conduct health talks as per schedules
• Support marketing team with clinical insights for growth
• Guide or assist the team in clinical queries or concerns
• Collaborate with other healthcare professionals to ensure comprehensive patient care
• Refer patients to in-person consultations or other healthcare services when necessary
• Adhere to telemedicine best practices and organizational protocols
• Participate in quality assurance activities to improve telehealth service delivery

Requirements

• Medical degree (MBBS with or without MD or DNB)
• Minimum of 8 to 10 years of clinical experience in a healthcare setting
• Experience in working on an online platform is preferable
• Previous experience in managing a team and quality audits is highly desirable
• Strong clinical assessment and diagnostic skills
• Excellent verbal and written communication skills
• Proficiency with telehealth platforms and electronic health records (EHR)
• Empathy and patient-centric approach
• Proficiency with MS Word, MS PowerPoint, MS Excel