Direct Bill Revenue Recovery Specialist

The Revenue Recovery Analyst role at World Insurance Associates involves identifying, researching, and recovering missing premium and commission revenue to support accurate financial reporting and cash flow. The role requires collaboration with internal teams, carriers, and brokers, and involves reconciliation, audit support, and process improvement. It is a fully remote position with optional office availability in Iselin, NJ.

Location: Remote (US)

Responsibilities

• Identify and recover missing premium and commission revenue by reviewing carrier statements that do not have a corresponding deposit or receipt
• Analyze internal reporting, reconciliation tools, and system data to identify carriers, policies, or transactions with missing or delayed anticipated payments
• Partner with field account teams to validate data accuracy and resolve discrepancies impacting revenue recovery
• Communicate directly with insurance carriers and brokers to research, locate, and resolve missing, unapplied, or unidentified funds, ensuring timely recovery and accurate allocation
• Collaborate with the commissions team and producers to investigate and resolve missing, short‑paid, or misapplied commission revenue
• Share best practices, tools, and effective solutions for deposit identification and statement retrieval with Direct Bill analysts to improve efficiency and consistency in recovery efforts
• Assist the Analyst team with reconciliation and revenue recovery activities during critical periods to support timely and accurate month‑end and year‑end close
• Coordinate commission transfer requests with the StaffBoom team, ensuring proper execution, tracking, and documentation
• Prepare and maintain clear, organized documentation to support audits, compliance requests, and management reviews
• Perform ad hoc analysis, reporting, and special projects as requested by management in support of departmental and organizational objectives

Requirements

• Insurance industry experience preferred
• Bachelor of Science degree in Accounting or Finance or equivalent education/experience
• Proficiency in Excel
• Strong analytical and problem-solving skills
• Strong organizational skills with the ability to prioritize high volume and time sensitive transactions
• Ability to work independently and on a team
• High degree of professional communication and tactful negotiation skills
• Knowledge of Applied Epic, Vertafore BenefitPoint, Comulate, and other direct bill reconciliation platforms a plus