Director, Credit Risk Oversight - Consumer Lending (2nd Line of Defense)

The role is for an experienced Director of Credit Risk Oversight to support unsecured and secured personal loan products, providing independent oversight and governance across credit underwriting, portfolio performance, and risk management.

Location: Remote

Salary: $110k–$130k

Responsibilities

• Provide independent 2LOD oversight and challenge of credit underwriting, loan amount/credit exposure, pricing, and portfolio performance strategies
• Ensure effective governance frameworks are in place for credit decisioning, strategy changes, documentation, and reporting
• Monitor portfolio performance across originations, vintages, and customer segments
• Identify emerging risks, evolving trends, and portfolio concentration opportunities
• Evaluate impacts of strategy changes on approval rates, credit quality, and profitability
• Understanding of marketing and growth strategies impacts to ensure alignment with credit risk appetite and portfolio objectives
• Review expansion strategies (e.g., new segments, channels, or products) for risk implications
• Ensure adherence to applicable consumer lending and fair lending regulations (e.g., ECOA/Reg B, FCRA, UDAAP, etc.)
• Provide effective challenge on fair lending risk, model bias, and disparate impact considerations
• Support regulatory exams, internal audits, and issue remediation
• Develop and maintain credit risk reporting, insights, and dashboards
• Escalate material risks, control gaps, or model concerns in a timely manner
• Provide oversight of new credit strategies, model deployments, and product launches
• Ensure appropriate risk assessment and governance for FinTech-driven innovations (e.g., alternative data, AI/ML models)
• Support ongoing enhancement of credit risk frameworks and controls

Requirements

• 10+ years of experience in credit risk management, underwriting, or portfolio risk within consumer lending
• Experience in 2LOD, model risk, validation, or audit, or strong exposure to independent oversight functions
• Deep understanding of credit risk models and decision strategies
• Proven experience analyzing portfolio performance and credit trends

Benefits

• Pre-tax and post-tax retirement savings plans with a competitive company matching program
• Generous paid time-off plans including vacation, personal/sick time, paid short-term and long-term disability leaves, paid parental leave, and paid holidays
• Multiple health care plans to choose from, including dental and vision options
• Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
• Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs
• Other benefits including identity theft protection, pet insurance, fitness center reimbursements

Additional Information

• The company offers top-tier benefits and growth opportunities in a culture built on core values such as putting people first, creating clarity, getting things done, delivering with heart, and listening to customers.
• Barclays is acquiring Best Egg, which will provide additional resources and growth opportunities.
• The company is committed to diversity and inclusion, being an equal opportunity employer.