Director, Global Supply and Demand Planning

Hello Heart is an AI company focused on heart health, building a platform that predicts and prevents cardiac events before they happen, with proven results in reducing hospital days and saving costs. They serve over 80% of large U.S. health plans and numerous employers, aiming to revolutionize heart disease management in the AI era.

Location: United States

Salary: $170,000–$190,000/yr

Responsibilities

• Own the 12 to 24 month rolling demand forecast and drive alignment through the S&OP process
• Translate demand signals into capacity, production, and procurement plans across global suppliers
• Manage performance based volume allocation to balance quality, capacity, and business priorities
• Define and lead inventory strategy including safety stock, reorder points, and buffer planning
• Oversee MRP execution to ensure component readiness and continuity of supply
• Conduct scenario planning and risk mitigation to address demand variability, supply constraints, or market changes
• Coordinate with manufacturing partners and contractors to validate build readiness and execution against plan
• Align supply plans with logistics and fulfillment strategies to support global availability
• Lead cross functional planning alignment with Sales, Finance, Operations, and Engineering
• Build dashboards and manage KPIs across forecasting accuracy, supply adherence, inventory health, and supplier performance

Requirements

• 12+ years of supply chain, demand planning, or operations leadership experience
• Strong global manufacturing and supplier management experience
• Expertise in S&OP and IBP processes and forecasting methodologies
• Proficiency with ERP, MRP, APS, and BI or analytics tools
• Strong analytical skills supported by clear written and verbal communication
• Experience with planning systems, performance based supplier allocation, and hardware manufacturing environments is preferred
• APICS CPIM or CSCP certification is preferred

Benefits

• The US base salary range for this full-time position is $170,000.00 to $190,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training.

Additional Information

• Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous.