Engagement Specialist

The Engagement Specialist at JerseySTEM is a pro-bono volunteer role focused on fostering connection, commitment, and retention within the organization's volunteer community, which aims to improve access to STEM education for underserved middle school girls in New Jersey.

Location: United States

Responsibilities

• Design member engagement strategies to increase volunteer satisfaction, retention, and long-term commitment
• Serve as the main point of contact for members experience and engagement initiatives
• Run regular engagement touchpoints such as onboarding sessions, check-ins, feedback loops, and community meetings
• Partner with department heads to ensure consistent communication and engagement practices across teams
• Identify engagement risks (disengagement, burnout, drop-off) and proactively address them
• Promote a culture of belonging, transparency, collaboration, and appreciation
• Develop engagement programs, rituals, and recognition initiatives
• Collect feedback from members and translate insights into actionable improvements
• Ensure engagement documentation, guidelines, and best practices are clearly defined and shared

Requirements

• 2+ years of experience with engagement projects
• Excellent communication skills, written and verbal
• Highly organized, proactive, and people-oriented
• Ability to influence without authority and collaborate across departments
• Sense of urgency and ownership: engagement issues are addressed quickly
• Experience in HR, People Operations, Community Management, or Volunteer Management is a plus
• Commitment: 6 hours per week for 6 months.