Gateway Agent

This role involves managing the receipt, transport, and security of materials between couriers, resellers, airports, and service centers, with a focus on logistics, security, and customer service.

Location: Hamilton

Responsibilities

• Receipt of material from Couriers, resellers and Point of Sale (POS) to go out to the network.
• Transport of this material between the service center and the airport.
• Receipt of material upon the arrival at the airport.
• Loading and off-loading of all outbound material on the international flight, including scans and alerts.
• Release and transport of outbound and inbound material out of the customs bond to the service center.
• Release and transport of relevant WPX out of the courier bond to the service center.
• Completing recovery reports.
• Managing flight alerts.
• 100% security scan of all outbound shipments, and storing of paperwork.
• Correct storing of all manifest.
• Proper management and contact for all shipments to and from surrounding island via commercial uplift.
• COA/BOS report control.
• AQCC monitoring.
• X-Ray Scanning.

Requirements

• High School Diploma or Equivalent (GED)
• Valid Driver’s License (Truck license)
• Police background clearance check and airport security vetting
• Must be 21 years old
• Excellent customer service skills
• Map reading and GPS skills and knowledge of delivery area preferred
• Previous professional driving experience, preferably in a delivery role