SalsifyProduct

Implementation Consultant

Remote (EU)€34.850—€41.000 EURPosted today

The Implementation Consultant at Salsify is responsible for leading technical consulting and configuration projects, working directly with customers to ensure successful onboarding and long-term success with the company's commerce platform.

Location: Remote (EU)

Salary: €34.850—€41.000 EUR

Responsibilities

Lead the technical consulting and configuration component of multiple concurrent time and materials projects.
Partner with Project Managers to deliver projects on time, within scope, and budget.
Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products.
Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals.
Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along.

Requirements

Experience navigating the complexities large enterprise clients face when launching a new platform.
Passion for making customers successful and excited to work in a customer-centric environment.
Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal.
Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances.
Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders.
Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus.