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Moda HealthCustomer Support
Inpatient Claims Processor I
Remote (US)$21.30 - $23.96 hourlyPosted 2 days ago
Responsible for timely and accurate payment of Commercial and Medicaid inpatient hospital claims, answering internal questions, and responding to provider correspondence. This is a full-time work-from-home role.
Location: Remote (US)
Salary: $21.30 - $23.96 hourly
Responsibilities
- Review, process and adjust Commercial and Medicaid inpatient claims.
- Review claims data, interpreting coding and understanding medical terminology in relation to diagnosis and procedures.
- Review, analyze, price, and resolve inpatient claims through the utilization of available resources for moderate to complex inpatient claims, adjustments, and file reviews.
- Process Commercial and Medicaid inpatient claims for all types of contracts (e.g., DRG, per diem, case rate, % of CMS).
- Analyze and apply plan concepts to claims that include deductible, coinsurance, copay out of pocket, etc.
- Examine claims to determine if further investigation is needed from other departments and routes claims appropriately through the system.
- Contact providers and other outside sources for additional information.
- Adjudicate claims to achieve quality and production standards applicable to the position.
- Release claims by deadlines to meet company, state regulations, contractual agreements, and group performance guarantee standards.
- Review Policy and Procedures (P&P) for process instructions to ensure accurate and efficient claims processing as well as providing suggestions for potential process improvements.
- Perform all job functions with a high degree of discretion and confidentiality in compliance with federal, state, and departmental confidentiality guidelines.
- Perform other duties as assigned.
Requirements
- High School diploma or equivalent.
- 1-2 years medical claims processing experience.
- 10-key proficiency of 135 wpm.
- Type a minimum of 35 wpm.
- Knowledge of medical terminology, CPT codes and ICD-10 codes.
- Strong verbal, written, and interpersonal communication skills.
- Analytical, problem solving and organizational skills.
- Ability to work well under pressure.
- Maintain confidentiality and project a professional business image.
- Ability to maintain balanced performance in areas of production and quality.
Benefits
- Medical, Dental, Vision, Pharmacy, Life, & Disability
- 401K- Matching
- FSA
- Employee Assistance Program
- PTO and Company Paid Holidays
Additional Information
- This is a full-time work-from-home role.
- Work in excess of 37.5 hours per week, including evenings and occasional weekends.
- Works internally with Healthcare Services, Membership Accounting, Customer Service, Hospital Auditors, Provider Correspondence, and Professional Relations. Works externally with providers and vendors.
Location
Remote (US)
Salary
$21.30 - $23.96 hourly
Category
Customer SupportCompany
Moda HealthSource
remoteok
Posted
2 days ago
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