Language Quality Manager

Welo Data, a Welo Global brand, is a multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They provide human judgment, data infrastructure, and evaluation systems to ensure AI models perform reliably across languages, cultures, and contexts, supporting a wide range of AI applications with a global network of experts.

Location: Spain

Responsibilities

• Own the linguistic quality (language, tone, cultural appropriateness) of all localized content delivered for the assigned client under the Welo Data dedicated workforce model.
• Act as a client-facing quality partner, aligning linguistic quality outcomes with client brand, voice, and product expectations.
• Define, develop, and maintain linguistic assets (glossaries, style guides, terminology databases) aligned with client standards.
• Perform Localization Quality Assurance (LQA) activities including testing, issue logging, triage, and resolution.
• Track critical issues and provide regular status updates.
• Review translated content across product, marketing, sales, and communications materials.
• Consolidate and deliver linguistic feedback to external translators and vendors.
• Support urgent or ad hoc translation and review requests when required.
• Provide quality feedback during and after live product launches.

Requirements

• BA/BS in Linguistics, Translation, or a related discipline.
• Minimum of 4 years of experience in translation, editing, or linguistic review.
• Experience with Smartling.
• Experience using Jira or similar bug-tracking tools.
• Familiarity with client products and platforms (e.g., SaaS or technology products).
• Fluency in additional languages is a plus.
• Understanding of Agile frameworks.
• Knowledge of the software development lifecycle.
• Excellent written and verbal communication skills.
• Strong attention to detail and quality focus.
• Ability to manage multiple priorities independently.