LMS Administrator

The LMS Administrator is a detail-oriented professional responsible for managing and executing online learning programs, collaborating with stakeholders, and maintaining the learning management system for a US-based technology company specializing in software, web, and mobile app development.

Responsibilities

• Configuration and catalog administration of entire curriculum (instructor-led courses, eLearning courses, videos, and other learning material
• Test and deploy new and revised content
• Maintain and create learning knowledge checks for courses
• Upload and audit all content that is on the LMS site
• Overseeing and enhancing reporting analytics and offering solutions to make the LMS more impactful
• Respond to all inquiries submitted within the platform
• Work with partners to create member learning plans for different users
• Maintain the relationship with platform developers to help ensure optimization of the system
• Provide support and instruction for the online LMS to internal and external stakeholders

Requirements

• Bachelor’s degree in a training or educational field of study
• Salesforce Administrator Certified
• 2+ years of experience in training and education
• Proficiency with all aspects of live and online training
• Competency in online LMS processes and execution
• Proficiency with collaborative creative processes
• Proficiency in all Microsoft Office applications
• Strong English communication skills
• Proven experience collaborating with both internal and external teams to execute educational direction of B2B and B2C programs
• Proven experience facilitating live and digital training in a fast-paced agency environment