Manager People Operations

KIPP Foundation is committed to building talent systems that support a strong employee experience, focusing on core HR processes and systems to ensure smooth, efficient operations and high staff care.

Location: Remote (US)

Salary: $83,200 - $99,000

Responsibilities

• Administer payroll processes including compensation updates, stipends, and leave tracking.
• Manage benefits administration, including enrollments, employee support, and vendor coordination.
• Support administration of absence and leave programs, ensuring compliance.
• Manage relationships with People Operations vendors, including communication, invoicing, and issue resolution.
• Coordinate invoices, billing, and expense tracking.
• Support compliance-related administrative processes such as background checks and training.
• Support the AskTalent intake process, serving as the primary contact for employee and manager inquiries.
• Respond to routine inquiries, triage requests, and interpret HR policies.
• Maintain HR systems, ensure data accuracy, and assist with audits and reporting.
• Support development and maintenance of HR reports and dashboards.
• Maintain HR documentation, develop guides and FAQs, and support talent processes.

Requirements

• 4+ years of talent operations, customer service, and payroll support.
• HR expertise and knowledge of employment laws across multiple territories.
• Experience managing relationships with stakeholders and advising them.
• Experience using HR systems (ADP, workforce, ATS, Salesforce, etc.).
• Passion for education equity and KIPP’s mission.

Benefits

• 25 holidays plus 18 flexible PTO days, increasing with years of service.
• 100% paid parental leave.
• Coverage of medical/dental/vision plans (100% for employee, 75% for family).
• Wellness benefits including fitness reimbursements and backup care.
• Retirement plan with 4% match, legal plans, life/disability insurance, and flexible spending accounts.