Manager People Operations

KIPP Foundation is committed to building talent systems that support a strong employee experience, focusing on core HR processes and systems to ensure smooth, efficient, and caring People Operations.

Location: Remote (US)

Salary: $83,200 - $99,000

Responsibilities

• Administer payroll processes including compensation updates, stipends, and leave tracking.
• Manage benefits administration, including enrollments, employee support, and vendor coordination.
• Support administration of absence and leave programs, ensuring compliance.
• Manage relationships with People Operations vendors, including communication, invoicing, and issue resolution.
• Coordinate invoices, billing, and expense tracking.
• Support compliance-related administrative processes such as background checks and training.
• Support the AskTalent intake process, serving as the primary contact for employee and manager inquiries.
• Respond to routine inquiries and triage complex requests.
• Support administration of HR systems, ensuring data accuracy and compliance.
• Maintain employee data, records, and documentation.
• Assist with system audits, data validation, and reporting.
• Support development of HR reports and dashboards.
• Maintain HR documentation, knowledge management systems, and staff-facing materials.
• Develop and update guides, FAQs, and training materials.
• Coordinate meetings and support key talent processes.

Requirements

• 4+ years of talent operations, customer service, and payroll support.
• HR expertise and knowledge of employment laws across multiple territories.
• Experience managing relationships with stakeholders and advising them.
• Experience using HR systems (ADP, workforce, ATS, Salesforce).
• Strong organizational, detail-oriented, and service-driven skills.

Benefits

• 25 holidays plus 18-28 flexible PTO days depending on years of service.
• 100% paid parental leave.
• Medical, dental, and vision insurance with premium coverage.
• Wellness benefits including fitness reimbursements and discounted tickets.
• Retirement plan with 4% match, legal plans, life/disability insurance, and FSA.

Additional Information

• This is a full-time, exempt role.
• Travel up to 5% (up to 10 days per year).
• Option to work remotely or from KIPP offices in NYC or Chicago.
• KIPP Foundation is an equal opportunity employer, committed to diversity and inclusion.