Manager, Quality Engineering - National Office

The YMCA of the USA is seeking a Manager of Quality Engineering to lead an automation-first quality engineering function, embedding quality into the SDLC across core applications, integrations, and data flows. The role focuses on shifting the organization from reactive QA to proactive, scalable, and automated quality practices.

Location: Remote (US)

Salary: USD $115,000.00 - USD $141,000.00 /Yr.

Responsibilities

• Define and implement enterprise-wide quality engineering strategy
• Establish standards for testing, validation, and release readiness
• Define and enforce Definition of Done (DoD) and quality gates
• Design and implement scalable automation frameworks (API and integration-first)
• Build reusable automated test suites for critical business workflows
• Minimize reliance on manual testing through automation
• Embed automated testing into Azure DevOps pipelines
• Ensure testing is integrated into build and release workflows
• Enable continuous testing practices across all teams
• Validate cross-system integrations and data flows
• Implement automated checks for data integrity and synchronization
• Partner with Data team on data quality and validation strategy
• Define release validation and QA sign-off processes
• Lead defect tracking, triage, and root cause analysis
• Ensure risk-based release decisions and production readiness

Requirements

• Bachelor’s degree or higher in a relevant field such as Business, or related disciplines
• 4-8 years of experience
• Advanced functional skills
• Intermediate industry knowledge and experience
• Entry to intermediate managerial skills
• Complex/advanced functional and operations tasks
• High degree of decision-making within own area
• Focused on policy and strategy implementation for short-term results
• Internal and external communications
• High influence over teams and within the function
• May set goals and objectives for team members for achievement of operational results

Benefits

• Full benefits package including medical, dental, vision, retirement plans (defined benefit and contribution), life and disability insurances, technology stipend, generous paid time off, work from anywhere in the continental US