Medical Clerk

Seeking a detail-oriented and organized Medical Clerk to support administrative operations in a U.S.-based medical office. Ideal for candidates with healthcare administration experience, especially in handling patient records, scheduling, and office coordination.

Location: Remote (LATAM)

Responsibilities

• Schedule, confirm, and reschedule patient appointments.
• Maintain and update patient records in the EMR/EHR system.
• Verify and update patient demographic and insurance information.
• Upload, organize, and manage medical documentation.
• Assist with processing forms, referrals, and other administrative paperwork.
• Answer phone calls and respond to patient inquiries professionally.
• Coordinate with providers and internal staff to ensure smooth patient flow.
• Ensure accuracy and confidentiality of patient information in compliance with HIPAA regulations.

Requirements

• 1+ year of experience working in a medical office or healthcare administrative role.
• Experience with EMR/EHR systems (such as Athena, eClinicalWorks, Epic, or similar).
• Basic understanding of U.S. medical insurance is a plus.
• Strong attention to detail and organizational skills.
• Excellent written and verbal English communication.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Reliable internet connection and a quiet remote workspace.

Benefits

• 100% remote job.
• Structured work schedule.
• Bonuses (COP 100.000 for Attendance and COP 200.000 for Productivity).
• Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.