Medical Records Specialist

Seeking detail-oriented and highly organized Medical Records Specialists to support a legal case management team by requesting, tracking, reviewing, and organizing medical records. Ideal for candidates with strong follow-up skills, attention to detail, and experience handling sensitive documents in a fast-paced environment.

Location: Remote — Colombia, Nicaragua, Mexico

Salary: USD $6 – $10/hour

Responsibilities

• Request medical records directly from healthcare providers or through approved third-party vendors.
• Follow up on all records requests in a timely and consistent manner.
• Prioritize follow-ups with out-of-network providers to ensure prompt receipt of records.
• Monitor and track outstanding records requests until completion.
• Review received medical records for accuracy, completeness, and relevance.
• Ensure records are properly organized and prepared for final review by the assigned Case Manager.
• Upload, save, and maintain records in the appropriate sections of Filevine, Dropbox, or other platforms.
• Follow proper organization standards and naming conventions for all saved documents.
• Notify the assigned Case Manager once records have been received, reviewed, and properly saved.
• Ensure all records are accessible and ready for case review.
• Communicate clearly and promptly regarding missing, incomplete, or pending records.
• Support the team with additional tasks as assigned by the Supervisor.
• Maintain strict confidentiality when handling client, medical, and legal information.
• Follow all applicable privacy regulations and internal procedures, including HIPAA standards.

Requirements

• Previous experience requesting, reviewing, or managing medical records is strongly preferred.
• Experience working in a legal, healthcare, personal injury, or medical administrative environment is a plus.
• Familiarity with Filevine, Dropbox, or similar document management platforms is preferred.
• Strong organizational skills and attention to detail.
• Ability to track multiple requests and follow up consistently.
• Comfortable working remotely and independently.
• Strong written and verbal communication skills.
• Ability to handle confidential and sensitive information professionally.
• English proficiency required; CV must be submitted in English.