PLADS Enrollment Consultant (Remote, US, 31999)

The role involves developing and executing enrollment and re-enrollment strategies for insurance products, collaborating with sales and service teams, creating communication materials, analyzing business data, and supporting customer engagement initiatives. It requires experience in insurance and customer communication, with a focus on growth and retention.

Location: Remote (US)

Salary: $90,000 - $115,000

Responsibilities

• Supports the development and execution of enrollment and re-enrollment growth strategies across products and distribution channels.
• Collaborates with sales and service teams to drive enrollment initiatives and improve customer engagement outcomes.
• Assist in the creation of enrollment materials, communications, and project deliverables to support campaigns and ongoing initiatives.
• Assist with analyzing in-force book of business to identify opportunities for growth retention, and improved participation.
• Supports cross-functional discussions, including underwriting and operational partners, to advance customer growth strategies.
• Develops and positions customer-facing communications to effectively convey value propositions and enrollment solutions.
• Participates in customer meetings to support engagement strategies and deliver educational content tailored to audience needs.
• Tracks and manages project activities, deliverables, and results to support reporting and year-over-year performance insights.
• Utilizes data and insights to support campaign development and inform future enrollment strategies.
• Performs other duties as required.

Requirements

• Knowledge of Aflac products/services and systems.
• Knowledge of the insurance industry, including products, processes, and terminology.
• Advanced skills and comprehensive knowledge of principles, concepts, practices, and procedures.
• Excellent oral and written communication skills.

Benefits

• Medical, dental, and vision coverage.
• Prescription drug coverage.
• Health care flexible spending.
• Dependent care flexible spending.
• Aflac supplemental policies (Accident, Cancer, Critical Illness, Hospital Indemnity).
• 401(k) plans.
• Annual bonuses.
• Opportunity to purchase company stock.
• 11 paid holidays.
• Up to 20 days PTO.
• State-mandated sick leave (for eligible employees).
• Other leaves of absence.

Additional Information

• The salary range is $90,000 to $115,000, based on various factors including education, experience, and location.
• The role is remote within the continental US, with occasional in-office requests communicated in advance.
• The position requires 5+ years of related experience or an equivalent combination of education and experience.
• Preferred experience includes insurance industry experience, especially in Group Voluntary Benefits, Life & Disability, and strategic enrollment.