Platform Operations Expert

The Lead Platform Operations Expert at OutSystems is responsible for defining platform reliability standards, owning the technical roadmap for automation, and ensuring operational excellence in an AI-driven environment.

Location: United States

Salary: $131,750 - $160,425 Base Salary

Responsibilities

• Lead the technical strategy for global, multi-environment OutSystems setups.
• Define the security and data residency protocols for AI agents operating within the OutSystems platform.
• Lead the transition from manual platform maintenance to Autonomous Platform Engineering, utilizing AI to predict and prevent system failures.
• Design the "Platform Workbench," leveraging Agentic Workflows to automate 60%+ of routine administrative tasks (upgrades, patching, scaling).
• Influence the OutSystems Product Management team by providing field-tested requirements for AI infrastructure.

Requirements

• 8-10 years in IT Operations; Mastery of AIOps frameworks, private LLM hosting, and secure AI gateway management.
• 8+ years in platform-level technical leadership.

Benefits

• Join a high-growth company at the forefront of AI and enterprise software.
• Structured programs for professional development and growth.
• Collaborate with industry experts and thought leaders.
• Inclusive, diverse, and global work culture.