Program Coordinator Capstone

The Capstone Program Coordinator is responsible for recruiting, supporting, and coordinating industry-sponsored student capstone projects in an online, competency-based university setting. The role involves relationship management, project design, platform training, and client engagement to ensure successful project completion and program delivery.

Location: Remote

Responsibilities

• Identify, recruit, and engage Project Leaders from industry to sponsor student capstone projects across multiple majors.
• Develop and maintain a pipeline of prospective Project Leaders to staff approximately 20 projects annually.
• Conduct outreach and presentations to prospective Project Leaders.
• Manage the full recruitment lifecycle from initial contact to onboarding.
• Maintain records of outreach activity and recruitment outcomes.
• Work with Project Leaders to co-create project briefs suitable for online learning.
• Guide Project Leaders in designing deliverables and milestones.
• Provide ongoing support and coaching to Project Leaders.
• Help Project Leaders understand student context and set realistic expectations.
• Develop onboarding resources and templates.
• Onboard and train Project Leaders on software tools and platforms.
• Provide technical guidance and troubleshooting support.
• Serve as a resource for students with questions about projects or platform.
• Identify and escalate platform or process issues.
• Serve as the primary contact for the university client, providing updates and reports.
• Communicate challenges and resolutions to ensure program continuity.
• Prepare progress reports and contribute to strategic discussions.
• Support students navigating questions about their projects and platform.
• Foster a supportive environment for students.
• Escalate concerns as needed.

Requirements

• 3+ years of experience in outreach, sales, recruitment, or business development combined with project or program management.
• Success in a client-facing role with trust-building and expectation management skills.
• Strong organizational skills for managing multiple projects and relationships.
• Experience in online, competency-based, or non-traditional education environments preferred.
• Proficiency with digital collaboration and project management tools.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Bachelor’s degree; relevant experience may substitute.