Property Management Assistant (Real Estate)

Smartland is seeking a skilled Property Manager Assistant to support property management operations, including maintenance, tenant relations, and lease management, in a fast-paced environment.

Location: Remote (International)

Salary: $280/week

Responsibilities

• Handle maintenance requests end-to-end (intake, tracking in AppFolio, vendor coordination, follow-ups, and closing tickets)
• Coordinate and oversee property maintenance and repairs across multiple units
• Support unit turn / make-ready processes including scheduling, checklists, vendor coordination, and quality checks
• Manage lease expirations, renewals, and agreements from start to finish to prevent gaps in occupancy
• Manage rent collections and payments with accuracy
• Communicate clearly with tenants regarding maintenance, lease terms, renewals, and service concerns
• Manage tenant move-ins and move-outs and ensure all documentation is complete
• Maintain and update property listings across platforms, ensuring accuracy of availability, rent, and unit details
• Keep accurate records of inspections, financials, and service requests
• Follow SOPs and ensure tasks are completed on time and with attention to detail

Requirements

• Proficiency in AppFolio (mandatory)
• Proven experience handling maintenance requests and vendor coordination
• Experience with lease expirations and renewals
• Experience with unit turn / make-ready processes
• Experience with property listings and availability updates
• Excellent spoken English
• Strong time management and organizational skills
• Experience with Google Sheets, Docs, Gmail, and Calendar
• A proactive, resourceful attitude and confidence in your abilities
• Ability to work independently and follow processes accurately

Benefits

• Competitive pay with room for growth
• Be part of a supportive, professional team
• Gain valuable experience in property management
• Opportunity for long-term career advancement