Remote IT Business Operations Manager

The IT Business Operations Manager role requires extensive experience in IT and enterprise operations, focusing on vendor management, financial oversight, and supporting large-scale initiatives within the financial services sector.

Location: Remote

Responsibilities

• Vendor Management Manage IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability.
• Conduct regular vendor performance reviews and vendor risk assessments, driving continuous improvement and accountability
• Identify opportunities to reduce vendor sprawl and consultant dependency through standardization and strategic sourcing.
• Identify, assess, and manage IT operational and vendor‑related risks, escalating issues as appropriate. delivery. Support IT staffing plans, onboarding, and professional development initiatives.

Requirements

• 7+ Experience in IT operations, technology operations, or enterprise operations leadership
• Strong understanding of IT financial management, budgeting, and cost controls
• Experience managing vendors, contracts, and third-party services
• 2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders
• 2+ years of experience supporting large-scale enterprise initiatives
• Proficient in tools such as Excel, PowerPoint, and data visualization platforms
• Competency in vetting vendors for cybersecurity and regulatory compliance
• Strong business acumen with the ability to partner effectively with Finance, Legal, and Procurement
• Strong understanding of how data and analytics support business operations, particularly within underwriting domains.
• Solid understanding of financial services product offerings, distribution channels, and the competitive landscape, with the ability to translate external trends into internal strategy