Sales & Customer Experience Specialist for a U.S. Window Cleaning Co.

Sales & Customer Experience Specialist for a U.S. Window Cleaning company, responsible for handling inbound leads, qualifying prospects, guiding customers to suitable services, and closing sales with strong communication and trust-building skills.

Location: Belize

Responsibilities

• Answer and manage inbound leads from online forms via phone calls
• Qualify prospects and schedule service appointments
• Accurately input customer information and job details into Homebase 360 CRM
• Guide customers through service options and upsell recurring plans
• Follow up with existing customers when inbound volume is low
• Close sales and collect payment information
• Maintain a high level of responsiveness and professionalism across all interactions

Requirements

• Fluent English with clear, confident verbal communication
• Proven experience in phone-based sales
• Comfortable using CRM systems and learning new tools quickly

Additional Information

• Originally posted on Himalayas