Sales Operations

We’re looking for a highly motivated and detail-oriented Sales Operations role to build and scale the infrastructure that powers our sales organization. This role sits at the intersection of Sales, Marketing, and RevOps, and is critical to driving efficiency, visibility, and revenue growth.

Location: United States

Responsibilities

• Evaluate, select, and manage the sales tech stack (CRM, engagement tools, data providers, enrichment tools, etc.)
• Lead implementation, integration, and optimization of tools across Sales and Marketing
• Ensure seamless data flow between systems (e.g., Salesforce, marketing automation, product tools)
• Manage vendor relationships, contracts, and ongoing tool performance
• Continuously assess and recommend new technologies to improve efficiency and scalability
• Own day-to-day administration of Salesforce (user setup, permissions, workflows, validation rules)
• Design and maintain scalable data architecture and object models
• Build and manage reports and dashboards to provide actionable insights
• Ensure data accuracy, cleanliness, and governance across the CRM
• Partner with Sales leadership to evolve pipeline stages, forecasting, and opportunity management
• Develop and maintain dashboards for pipeline health, conversion rates, and revenue forecasting
• Deliver regular reporting on key sales and marketing KPIs
• Analyze funnel performance and identify areas for improvement
• Support leadership with ad hoc analysis and data-driven recommendations
• Build and manage Salesforce Campaigns to track marketing initiatives, events, and outbound efforts
• Own campaign attribution models and reporting (first touch, multi-touch, etc.)
• Support marketing with list uploads, segmentation, and targeting
• Ensure proper lead source tracking and campaign ROI measurement
• Partner with Marketing to improve lead routing, scoring, and lifecycle management
• Develop and document sales processes, workflows, and best practices
• Create and maintain sales playbooks, SOPs, and training materials
• Support onboarding and ongoing enablement for sales reps on tools and processes
• Identify friction points in the sales cycle and implement solutions to improve efficiency
• Drive adoption of tools and processes across the sales team
• Manage lead flow, routing rules, and assignment logic
• Ensure SLA adherence between Sales and Marketing (MQL → SAL → SQL)
• Oversee data enrichment, deduplication, and hygiene initiatives
• Maintain clean and actionable account, contact, and opportunity data
• Act as a key partner to Sales, Marketing, and Leadership teams
• Align on definitions (MQL, SQL, pipeline stages) and reporting standards
• Support GTM planning, territory design, and capacity modeling
• Help build a scalable RevOps foundation as the company grows

Requirements

• 2-3+ years in Sales Operations, Revenue Operations, or Sales Support roles (startup experience preferred)
• Strong hands-on experience with Salesforce
• Experience implementing and managing sales tools (e.g., outreach, enrichment, analytics platforms)
• Proven ability to build reports, dashboards, and data models
• Strong analytical skills with the ability to translate data into actionable insights
• Experience working cross-functionally with Sales and Marketing teams