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Salesforce Administrative Specialist Freelance Remote
Remote$8 per hourPosted 6 days ago
This role is for a Salesforce Administrative Specialist supporting a healthcare staffing company. The position involves managing Salesforce infrastructure, system integrations, user administration, and process improvements to ensure efficient healthcare staffing operations.
Location: Remote
Salary: $8 per hour
Responsibilities
- Handle escalated help desk tickets requiring Salesforce Administrator access
- Monitor and analyze system trends to identify recurring issues
- Perform data loads and bulk updates to maintain system efficiency
- Manage support tickets with vendors
- Configure new hire, team, and regional setups within Salesforce
- Manage integrations with associated systems (Gmail/Dialpad/Sense/TR)
- Provide system access and permissions management
- Support user training and adoption
- Create and maintain documentation for flows and workflows
- Interpret and optimize existing flows
- Conduct User Acceptance Testing for new rollouts
- Develop and implement best practices
- Ensure seamless integration between Salesforce and healthcare-specific platforms
- Perform proxy login testing
- Maintain data security and HIPAA compliance
- Monitor system performance and reliability
Requirements
- Active Salesforce Administrator Certification
- Minimum 2 years of Salesforce administration experience
- Experience with data loader operations and bulk updates
- Proven track record in technical support or help desk environments
- Knowledge of system integrations and API management
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Additional Information
- Work setup: Remote position with reliable internet and quiet workspace
- Working hours: Monday to Friday, 8 AM to 5 PM PST, occasional weekend for urgent matters
- Compensation: $8 per hour, no benefits package
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