Senior Business Analyst

Upstream Rehabilitation is the largest provider of outpatient physical and occupational therapy services, committed to exceptional care, innovation, and an inclusive work environment. They are seeking a Senior IT Business Analyst to lead cross-functional initiatives, define requirements, and support technology solutions to improve patient care and operational efficiency.

Location: Remote

Salary: $99,750 - $114,000/year

Responsibilities

• Lead end-to-end requirements for complex, cross-functional initiatives from discovery and scope definition to delivery.
• Partner with business, product, engineering, QA and project leaders to align on approach, milestones, risks and success metrics.
• Facilitate stakeholder workshops to analyze current processes, identify gaps and design improved future-state workflows.
• Create and manage clear, actionable deliverables (user stories, acceptance criteria, process flows, data mapping, business rules).
• Own requirements across the SDLC, ensuring traceability and effectively managing evolving scope and priorities.
• Collaborate with technical teams to evaluate solutions and ensure alignment with business goals and compliance needs.
• Support QA and UAT to validate outcomes, resolve defects, and ensure high-quality releases.
• Communicate status, risks, and decisions to stakeholders and leadership with clarity and consistency.
• Drive implementation readiness, documentation, and adoption while mentoring others and elevating BA best practices.
• Other projects and duties as assigned.

Requirements

• Bachelor’s degree (or equivalent experience) in Business, Information Systems, Healthcare Administration or a related field.
• 5+ years of experience delivering complex initiatives as a Business Analyst/Sr. Business Analyst across the SDLC (Agile and/or Waterfall).
• Proven ability to lead discovery, define requirements, and produce clear, actionable deliverables (user stories, process flows, acceptance criteria).
• Experience partnering cross-functionally with business, product, engineering, and QA to manage scope, ensure traceability, and drive delivery.
• Strong understanding of systems, integrations, and data flows, with the ability to connect technical solutions to business outcomes.
• Confident communicator and facilitator who can align stakeholders and translate between business and technical teams.
• Analytical, organized, and self-directed; able to manage competing priorities and deliver results.

Benefits

• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Supportive team and leadership invested in your success