Senior Cyber Incident Response Analyst

The Senior Cyber Incident Response Analyst will perform incident response activities, including responding to cyber incidents, threat hunting, intrusion analysis, malware reverse engineering, digital forensics, and cyber threat intelligence. The role involves proactive client services and evaluating tools for incident response.

Location: Bulgaria

Salary: Negotiable / DOE

Responsibilities

• Responding to cyber incidents for new and existing customers.
• Proactively hunting for adversaries in customer networks.
• Conducting detailed intrusion analysis (host and network).
• Malware reverse engineering.
• Digital forensics and cyber threat intelligence services.
• Proactive client services such as compromise assessments.
• Evaluating and recommending tools and technology for incident response.

Requirements

• Customer focus and ability to work directly with customers.
• Multitasking on several technical and operational issues.
• Understanding of customer issues and empathy.
• Ability to think through difficult issues and provide advice.
• Understanding of ITIL processes.
• Ability to resolve issues or make recommendations with sound judgment.
• Initiative to drive incidents to resolution.
• Escalation skills to upper management including C-Level.
• Incident management and communication experience.
• Meeting deadlines while following processes.
• Working with other teams challenging processes.
• Understanding of ITIL, SANS, PCI DSS, ISO 27001, ISO 20000.
• Logical thinking and developing reusable processes/data architectures.
• Professional/native Bulgarian and professional English.