Senior Lead Software Engineer

Assist with intake and governance process to address tactical and strategic goals and lay basis for future related projects and tasks. Collaborate with software engineering teams' payment gateways, hospitality central reservation systems, development, and QA teams in an agile environment to deliver on new features. Resolve product issues and act as an advocate for assigned products. Provide support to project delivery and maintain alignment with program deliverables, driving process, and product changes as required to achieve scalability and supportability of deployment. Engage internal teams to ensure adherence to shared tasks and timelines. Work with properties and the Front Office team to identify and prioritize gaps and opportunities within the product offering. Coordinate with the vendor partner development team to ensure the delivered releases meet requirements.

Location: 15305 North Dallas Parkway, Suite 600, Addison, TX 75001 (Allows full remote work from Texas)

Responsibilities

• Assist with intake and governance process to address tactical and strategic goals and lay basis for future related projects and tasks.
• Collaborate with software engineering teams' payment gateways, hospitality central reservation systems, development, and QA teams in an agile environment to deliver on new features.
• Resolve product issues and act as an advocate for assigned products.
• Provide support to project delivery and maintain alignment with program deliverables, driving process, and product changes as required to achieve scalability and supportability of deployment.
• Engage internal teams to ensure adherence to shared tasks and timelines.
• Work with properties and the Front Office team to identify and prioritize gaps and opportunities within the product offering.
• Coordinate with the vendor partner development team to ensure the delivered releases meet requirements.

Requirements

• Bachelor's degree or equivalent in Computer Engineering, Computer Science, or a related field and five (5) years of progressive experience in Software Engineering or a related field.
• Must possess experience with Database management, Jira, and Confluence; working with Property Management Systems; utilizing Splunk, Postman, Data Dog, and ServiceNow tools; using technology for hotels/property management, data structuring, analysis, and SQL proficiency; managing CI (continuous integration) /CD (continuous deployment) pipeline; preparing cases for system and regression testing; designing complex application component solution; utilizing TeamCity & Bamboo and PowerShell as scripting language; and identifying system data, hardware, or software components required to meet user needs.