Senior Licensing Manager - IN

The Senior Licensing Manager oversees procurement, compliance, optimization, and renewal of software licenses, ensuring cost-effective use of software assets and adherence to licensing agreements. The role involves collaboration across multiple departments to manage software lifecycle and licensing models.

Location: India

Responsibilities

• Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix).
• Ensure alignment with contractual terms and internal usage policies.
• Coordinate internal audits and support vendor audits with accurate license data.
• Track license entitlements, deployments, and usage throughout the software lifecycle.
• Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow).
• Work with IT operations to identify underused or overutilized assets for optimization.
• Support license procurement and renewal processes in collaboration with procurement and legal teams.
• Interpret complex license agreements and advise on best practices for use.
• Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations.
• Prepare usage reports, license position summaries, and compliance dashboards.
• Recommend cost-saving opportunities by identifying redundant or unused licenses.
• Support internal chargeback processes for license usage reporting.
• Contribute to the refinement and automation of software license tracking processes.
• Assist in developing standard operating procedures and knowledge base documentation.

Requirements

• Bachelor's degree in IT, Business Administration, or a related field.
• Minimum 5–7 years of experience in software license management or software asset management (SAM).
• Strong knowledge of license models (e.g., Microsoft, VMware, Oracle, Adobe).
• Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera).
• Understanding of ITIL practices and software lifecycle concepts.
• Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis.
• Ability to analyze large datasets and prepare reports.
• Good negotiation and communication skills for working with vendors and stakeholders.
• Certifications such as Microsoft SAM, ITIL Foundation, ISO 19770, or CSAM (Certified Software Asset Manager).
• Experience with Microsoft 365 licensing is good to have.
• Experience with cloud licensing models (e.g., Office 365, Azure, AWS).
• Exposure to compliance audits and true-up processes.