Senior Manager National Accounts

Swiggy is India's leading on-demand delivery platform with a tech-first approach, operating in over 500 cities, partnering with hundreds of thousands of restaurants, and employing a large fleet of delivery executives. The company leverages robust ML technology and data processing to provide fast, seamless, and reliable delivery services across India.

Location: Remote

Responsibilities

• Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business.
• Build a long-term strategic partnership with national restaurant chains leveraging JBPs.
• Use data resources available across business metrics to build deeper insights for partners regularly.
• Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
• Manage and Coordinate onboarding, POS integration, Menu changes, and Operational Performance metrics, and Streamline processes and systems to maximize customer experience.
• Align monthly activation on consumer offerings and App marketing interventions in conjunction with the internal teams.
• Continuously create new growth avenues for restaurants on the platform with deeper engagements.
• Look to partner on Out of App marketing solutions that can propel faster growth for the brand on the platform.
• Ability to resolve partner issues, and escalate to right internal stakeholders to resolve all issues/queries effectively.
• Be on top of the competitive landscape in terms of partners positioning in the ecosystem.

Requirements

• Graduate with 6+ years of experience in Business Development, Sales or Account Management.
• A competent decision-maker with the ability to develop, own, and build a strategic plan for ensuring the best restaurants partner with us.
• Result-oriented, data forward and a problem-solving approach towards business.
• Effective communication skills.
• Should be a team player, working alongside people from all walks of life.
• Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.

Additional Information

• Ways of Working: Employee will be working remotely.
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.