Senior People Operations Administrator (Fixed Term - Maternity Coverage)

Dimagi is seeking a highly organised, detail-driven Senior People Operations Administrator for a fixed-term remote contract of approximately 9 months, supporting global teams across South Africa, India, the Americas, and other regions during a maternity cover period.

Location: India

Salary: 1,693,529 INR annually

Responsibilities

• Serve as the primary point of contact for People Operations queries, managing and resolving employee tickets and requests via Jira across all regions.
• Own the management of People Operations Jira workflows, including onboarding, transitions, offboarding, and employee lifecycle requests.
• Maintain and update HR systems and records for data accuracy and consistency.
• Provide administrative support to regional People Operations Leads on regional tasks, including compliance reporting, recruiting coordination, and employee support.
• Lead and coordinate onboarding training for new hires.
• Coordinate with PEO vendor for HR, payroll, and benefits services for PEO-hired employees.
• Collaborate cross-functionally to support employees throughout their lifecycle.
• Support payroll processing for employees in South Africa and India, review invoices and reports, coordinate wire payroll, and prepare payslips.
• Ensure statutory reporting and employee tax forms are issued accurately and on time.
• Assist with benefits research, selection, and open enrollment.
• Coordinate vendor invoicing, review and submit invoices, support budgeting and cash flow projections, process expenses, and manage payments.
• Lead small global projects and assist on projects related to People Operations.
• Require 5+ years of experience in People Operations or HR Administration.
• Must be highly organised, detail-oriented, and able to manage multiple priorities independently.
• Strong technical aptitude with ability to learn new systems (e.g., Jira, Culture Amp).
• Excellent written and verbal communication skills.
• Ability to manage competing priorities, set expectations, and escalate risks.
• Proactive problem-solver with a mindset for continuous improvement.
• Proficient in Google Suite and Microsoft Office, especially Excel.
• Bonus: Experience in impact-focused organisations, payroll processing, and working on global teams.

Benefits

• 100% employer-sponsored medical insurance covering employees and their families, with OPD and mental health allowance.
• Health and Fitness allowance.
• Air Quality reimbursement (air purifiers, pollution masks).
• Monthly contributions to EPF accounts.
• 30 days Paid Time Off and Flex-Time.
• Home office setup benefit.
• Professional Development Benefit.

Additional Information

• The gross salary for this position is 1,693,529 INR annually.
• Candidates must be Indian citizens or permanent residents with full right to work in India.
• VISA sponsorship is not provided.
• Dimagi is an Equal Opportunity Employer, committed to diversity and inclusion.