Senior Sales Operations Administrator (Southeast)

GuidePoint Security is seeking a Senior Sales Operations Administrator to support the Regional Sales Operations Team by managing deal registrations, vendor quotes, customer quotes, and Salesforce opportunity management. The role involves providing administrative support, data analysis, and acting as a liaison between customers, vendors, and internal teams.

Location: Remote (US)

Responsibilities

• Complete deal registrations for all account executives in their assigned region.
• Utilize Salesforce.com to create and manage opportunities, track deal registrations, and maintain data integrity.
• Generate Salesforce.com reports including pipeline analysis, sales history, product penetration, and opportunity tracking.
• Develop and distribute ad-hoc reports and data analytics to support business decisions and regional forecast calls.
• Request quotes from vendors and generate customer quotes for approved vendor portfolios.
• Provide pricing analysis and support to Account Executives, including creative pricing and payment solutions.
• Serve as liaison between customers, vendors, Account Executives, and internal departments including Purchasing, Accounting, and Contracts.
• Provide backup support to Sales Operations Specialists and Renewals Specialists, including renewal opportunity tracking and customer communications.
• Support new account set-up processes, contact management, and promptly respond to inquiries.
• Adhere to process changes as managed by Sales Operations Management.
• Adhere to GuidePoint Security Core Values.

Requirements

• High School Diploma or GED required; Associate Degree or equivalent preferred.
• 2+ years’ experience in a sales support or sales operations role; IT industry background preferred.
• Prior experience in Customer Relationship Management (CRM) software required, with strong Salesforce.com reporting and analytics experience preferred.
• Experience creating, customizing and distributing Salesforce.com reports.
• Exposure to deal registration processes and vendor quote management.
• Intermediate experience with Microsoft Office and Internet Navigation.
• Self-motivated with the ability to prioritize and multitask.
• Outstanding attention to detail and follow-through.
• Strong written and verbal communication skills.
• Ability to work flexible schedule.
• Up to 10% travel annually.

Benefits

• Remote work primarily (U.S. based), some travel may be required.
• Group Medical Insurance options including Zero Deductible PPO Plan and High Deductible Health Plan with HSA.
• Group Dental Insurance with company-paid premiums for employees.
• 12 corporate holidays and Flexible Time Off (FTO).
• Mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months.
• Pet Benefit Option.

Additional Information

• GuidePoint uses Greenhouse Software for applicant tracking and Zoom Scheduler for HR screening.
• Check SPAM folder for application updates.
• GuidePoint is a growing, profitable, privately-held company specializing in Information Security, with over 1,200 employees and serving more than 6,200 customers.
• The company values collaboration, mentorship, and a positive workplace atmosphere.
• Remote workforce primarily, U.S. based, some travel, on-site may be required for Federal positions.