Senior Technical Product Manager (Practice Nexus), Remote

Senior Technical Product Manager responsible for designing and scaling internal tools and platforms at Aledade, focusing on Practice Nexus and Cloud Couch initiatives to support healthcare practices.

Location: Remote (US)

Responsibilities

• Own the vision, roadmap, and execution for Practice Nexus/MyPractice, including practice configuration, program and services enablement, eligibility and enrollment workflows, and EHR overlay activation and reporting.
• Partner with business owners to define the problem space, constraints, success metrics, and ideal end state, and advocate for that vision across technical and non-technical stakeholders.
• Continuously optimize live workflows through monitoring of key metrics, qualitative feedback, and structured experimentation.
• Lead the product strategy and implementation for Cloud Couch, designing an end-to-end experience that connects support, configuration, and data flows between Cloud Couch and internal platforms.
• Collaborate with Support, Operations, Engineering, and Analytics to define implementation workflows, user journeys, and data models.
• Ensure Cloud Couch configuration, integrations, and business processes can scale across multiple domains, programs, and user types.
• Work with internal teams and end users to develop understanding of requirements, workflows, and pain points.
• Translate discovery into problem statements, solution hypotheses, and MVPs.
• Write detailed user stories with business rationale, requirements, dependencies, and success criteria.
• Develop roadmaps, partner with tech leads, and maintain stakeholder alignment.
• Define and track success metrics, collaborate with BI/Analytics, and ensure high-quality releases.

Requirements

• 8+ years of product management experience in technology, SaaS, or technology-enabled services.
• Experience owning complex internal tools or platforms end-to-end.
• Understanding of software development lifecycle and Agile/Scrum methodologies.
• Ability to work across multiple domain areas with stakeholder alignment.
• Strong analytical skills and data fluency.
• Excellent organizational and communication skills.
• Product development experience in healthcare technology or digital health.
• Basic understanding of healthcare workflows.

Benefits

• Flexible work schedules and remote work options.
• Health, dental, and vision insurance paid up to 80%.
• Robust PTO (21 days in first year).
• Paid volunteer days and holidays.
• Paid parental leave (12 weeks).
• Six weeks paid sabbatical after six years.
• Educational and reimbursement programs.
• 401(k) with up to 4% match.
• Stock options.

Additional Information

• Aledade is a public benefit corporation focused on independent primary care.
• The role involves cross-functional collaboration and remote work within the US.
• The company values diversity and is an equal opportunity employer.