Service Quality Value Stream Manager

The Service Quality Organization is hiring a highly motivated leader to manage cross-functional problem-solving initiatives for the Legacy Alstom Technology value streams, focusing on continuous improvement and systemic root cause analysis using lean techniques.

Location: Remote

Salary: $123,700–$206,100/yr

Responsibilities

• Use a problem-solving framework to develop the cross functional Value Stream problem solving capability in collaboration with a Lean Coach.
• Lead and provide direction to a Value Stream team composed of cross-functional, mission-based team members throughout the problem-solving cycle. Maintain the engagement of the Value Stream team members and influence functional leaders as necessary to ensure staffing and needed support.
• Drive systemic problem-solving to root cause and sustain countermeasures through Value Stream standard work.
• Pull in required support functions beyond the core Value Stream team as needed to collaboratively drive continued progress in the root cause analysis or countermeasure implementation.
• Participate and present the problem-solving progress to Senior Leadership during Monthly Operating Reviews, leading deep dive reviews as needed.
• Deploy corrective and preventative actions, ensuring sustainment of actions implemented.
• Represent GEV Quality in Legacy Thermal Service User Conferences.
• Actively participate in QRR/NPI reviews, identifying risks and collaborating to drive NPI solutions with Product Management and the cross functional teams.

Requirements

• Bachelor’s Degree from an accredited university or college.
• Significant operational experience in GT Operations, Project Management, Engineering, leading cross functional teams, Quality or equivalent.
• English fluency.
• Travel as needed to support problem-solving and team-building.

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

Additional Information

• This is a remote position.
• The position is open until at least seven days after May 23, 2026.
• Relocation assistance is not provided.
• For candidates in Spain, specific documentation requirements apply.
• For candidates in Saudi Arabia, legal right to work without sponsorship is required.
• The salary range is between $123,700 and $206,100, with possible geographic differentials and discretionary annual bonus.