Shipping Scheduler (Wholesale Fulfillment Coordinator)

The Shipping Scheduler at Boldr is responsible for ensuring timely and accurate shipment scheduling and execution, handling EDI order processing for wholesale and retail accounts, and coordinating with various teams to ensure smooth order fulfillment.

Location: Mexico

Responsibilities

• EDI Order Review: Check incoming EDI orders (e.g., ANSI 850) for accuracy, including addresses, SKUs, quantities, and shipping details.
• Inventory Check & Order Release: Confirm stock availability before releasing orders from the Order Management System (OMS) to the Warehouse Management System (WMS).
• Fulfillment Instructions & Labels: Prepare and send packaging and pallet instructions; provide retailer-compliant labels (e.g., GS1 UCC-128).
• Order & Shipment Tracking: Match fulfillment records with EDI transmissions using systems like NetSuite, Orderful, SPS Commerce, and WMS.
• Shipping Coordination: Arrange shipments through retailer portals or carrier systems for parcel and LTL freight; handle exceptions as needed.
• Problem Resolution: Monitor shipments, flag issues such as delays or damages, and work with carriers or the warehouse to fix them.
• Drop-Ship Orders: Track drop-ship orders to meet SLAs, check stock levels, and create replacements if needed.
• Team Coordination: Communicate with warehouse, inventory, and transport teams to keep orders moving smoothly.
• Basic Reporting: Create simple reports on order and shipment status; highlight issues and recurring problems to your manager.
• Process Support: Follow standard operating procedures (SOPs) and suggest improvements when you see ways to make processes more accurate or efficient.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field.
• 1–3 years’ experience in supply chain, logistics, or order processing.
• Experience working with carriers and handling shipping exceptions is preferred.
• Familiarity with ERPs (e.g., NetSuite), SPS Commerce or Orderful, and WMS platforms is a plus.
• Understanding of retail EDI standards (e.g., 850, 856, 810, 997) and GS1 labeling is helpful but not required.
• Strong attention to detail and accuracy in data entry and order checks.
• Good organizational skills and ability to meet deadlines in a fast-paced environment.
• Clear written and verbal communication skills.
• Proficient in Microsoft Office and shipping software systems.
• Ability to work independently and as part of a team.