AlpacaDesign

Staff Product Designer

RemotePosted today

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure provider for stocks, ETFs, options, crypto, fixed income, and more. They serve hundreds of financial institutions globally with a mission to open financial services to everyone.

Location: Remote

Responsibilities

Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
Champion user needs: Deeply understand diverse user base (global B2B and B2C customers, internal teams) and advocate for their needs throughout the product development lifecycle.
Shape our design processes: Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
Cross-functional collaboration: Proactively bring stakeholders and users through the design process to bring projects to life.
Execute proactively: Manage multiple product and feature launches across dashboards while consistently raising design quality.

Requirements

12+ years of experience in product design, with a track record of delivering high-quality design across multiple end-user touchpoints in a fast-paced environment.
Led a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centered design strategy, while also contributing hands-on.
Passionate about understanding user needs through research and metrics, advocating for user experience throughout the product lifecycle.
Facilitate alignment across product, engineering, and other teams, advocating for user needs with data and research.
Experience establishing processes, rituals, and standards to ensure design consistency across the product ecosystem.
Solid understanding of working with API-based products, advocating for user needs within API development, and understanding how designs are implemented.